Strong capabilities in research and development, manufacture, logistics, and complete after-sale service are basic requirements for a professional Electronic Manufacturing Service provider such as MiTAC. Among these, logistics and after-sales service are two primary competitive advantages to create enterprise value.

Through years of rich experiences in after-sale service, and handling customers’ dynamic after-sales requests, MiTAC is unceasingly seeking a better global service strategy that will meet our customers’ needs. Starting 2004, MiTAC started to intensify its collaboration with Third Party for Maintenance (TPM)  in each different region worldwide to provide dynamic, localized, and professional after-sale service. Further, the TPM is also enhanced by a fully integrated E-platform -- Field Service System (FSS) that enables our global customers to check status of each service request promptly from one single interface. The FSS, by linking to the ERP (Enterprise Resource Planning) of the engineering and manufacturing sides, not only strengthens our capabilities in engineering, industrial design, and manufacture, but also attains more complete customer feedback to fulfill our goal of “Design for Service & Design for Excellence”.

It is through the complete supply chain network that customers can obtain better time efficiency, solve arduous problems like service management and spare parts logistic management, and consequently simplify management procedure and lower cost, reaching a win-win situation for both customer and us.

MiTAC Global Service Points:






MiTAC Technology Corp
9th Fl., #75, Min-sheng E. Road, Sec. 3, Taipei, Taiwan, R.O.C.
Tel: 886-2-2501-8231
Fax: 886-2-2501-4265

MiTAC Japan Corp.
1-2-8 Showajima, Ohta-ku, Tokyo, Japan 143-0004
Tel: 81-3-5763-8431
Fax: 81-3-5763-4200

MiTAC USA Inc.
42001 Christy Street, Fremont, CA 94538, U.S.A.
Tel: 1-510-656-3333
Fax: 1-510-252-6930

GETAC Inc.
20762 Linear Lane, Lake Forest, CA 92630, U.S.A.
Tel: 1-949-699-2888
Fax: 1-949-699-1440/699-1442

 

MiTAC Benelux N.V.
Brusselsesteenweg 307B, 1785 Brussegem, Belgium
Tel: 32-2-461-0 799
Fax: 32-2-461-0665

MiTAC (UK) Ltd.
MiTAC House, Nedge Hill, Telford, Shropshire TF3 3AH England
Tel: 44-1952-207-200
Fax: 44-1952-207-277

MiTAC Computer (Beijing) Ltd.
Rm. 3-03, Haowei Building, #25 Beitaipingzhuang Road, Beijing 100088 P.R.C.
Tel: 86-10-6238-1107
Fax: 86-10-6238-1106




Copyright 2008 MiTAC Technology Corp. All rights reserved.